Platform
See exactly what your agents are doing
Running agents without visibility means surprise credit bills and no way to improve. Calrio shows run volume, escalation rates, and credit usage per agent: with full conversation drill-down.
| No visibility into AI operations | Calrio | |
|---|---|---|
| Run tracking | No data: runs are invisible | Daily and weekly volume per agent |
| Escalation insight | Unknown: you find out from customers | Escalation rate and reason per agent |
| Credit usage | Surprise totals at end of month | Real-time usage per run |
| Conversation detail | No drill-down or replay | Full message thread per run |
| Export | Manual copy-paste | CSV export for reporting |
Volume, cost, and outcome at a glance.
Run volume over time
: Daily and weekly counts per agent. Spot demand spikes and understand when your agents are busiest.
Escalation rate
: The share of runs that ended in human review. A high rate tells you where to improve the prompt or knowledge base.
Credit breakdown
: See exactly how many credits each agent used, down to the individual run.
Conversation-level detail.
Click into any run
: See the full message thread, every tool call, how long it took, and whether it resolved or escalated.
Escalation reasons
: Tagged automatically so you can see patterns across hundreds of conversations.
Export to CSV
: Pull data into your reporting tool or share with stakeholders without manual copy-paste.
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More platform features
Create agents
Traditional bot builders require developers, templates, and days of configuration.
Manage agents
Managing bots across multiple tools means scattered configs, no audit trail, and no visibility.
Role-based agents
Generic AI assistants make you do all the configuration work.
Knowledge base
Manual FAQ systems break at scale.
Team permissions
Shared logins and no access control mean anyone can break a production agent.
API
Not every interaction starts in a chat.