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Channels & features

WhatsApp, Slack, agent errors and other issues

24 articles

WhatsApp

How do I connect WhatsApp?
How do I verify my WhatsApp number?
How do message templates work on WhatsApp?
How are WhatsApp webhooks configured?
How do I disconnect WhatsApp?
WhatsApp troubleshooting

Telegram

How do I connect Telegram?
How do Telegram bot commands work?
Can agents work in Telegram groups?
What permissions does the Telegram bot need?
How do I disconnect Telegram?
Telegram troubleshooting

Slack

How do I install the Slack app?
How do I route agents to Slack channels?
Do agents reply in Slack threads?
What Slack permissions does Calrio need?
How do I disconnect Slack?
Slack troubleshooting

Email

How do I connect an email inbox?
How do email auto-replies work?
Can I forward email to Calrio?
How do I set email signatures?
How do I disconnect email?
Email troubleshooting